The Silverado Hospice Pledge
Your trust in Silverado to provide comfort and dignity for a loved one at life’s end is something we take very seriously. Our 5-day and 7-day pledges are just two of the ways we help strengthen our relationships with those we serve.
5-Day Leadership Call Guarantee
In order to strengthen our relationship with every new patient and their family, either the Administrator or Director of Patient Care Services will reach out within the first 5 days of being on service to ensure that there is a good rapport with the care team (nurse, home health aide, social worker, spiritual counselor, etc.) and check in on the patient’s experience so far. This personal attention exemplifies the focus on accommodating each individual’s needs and making your Silverado Hospice experience special.
7-Day Physician Visit Guarantee
Within the first 7 days of hospice service, every patient is visited by their hospice physician to review the patient’s care plan, discuss medications, talk about what to expect and more. Ensuring that care plans and goals are established early helps set the tone for a positive hospice experience that goes smoothly and helps the patient and their family take advantage of hospice’s benefits as early as possible.
Offerings vary by location. Please contact your local Silverado Hospice branch for specific guarantees and programs.