Silverado Hospice San Diego
Proudly providing compassionate end-of-life care to patients throughout the San Diego area.
San Diego highlights:
- Cardiac Hospice Program
- Pulmonary Hospice Program
- Dementia & Neurological Hospice Program
- We Honor Veterans
- Memory Catchers Program
- Essential Oils Program
Phone Number
(858) 565-1005
and (888) 328-4558
Contact Us
Play video
Does hospice always mean the end?
Play video
How can hospice help a family through a loved one's decline?
Play video
Does going on hospice mean giving up?
During one of the most difficult times in our lives, the staff at Silverado Hospice was a blessing. From every single person on staff, from intake, to once my mom passed, they were kind, compassionate, and caring.
My grandmother recently passed away and was on Silverado Hospice care. Our entire experience with Silverado has been nothing short of wonderful! After meeting with our first point of contact, Lindsay Chapman, the choice was easy and from that point forward, not once did they disappoint.
We went with Silverado. This team is awesome for us. They finally got me to take respite after 8 years of round the clock care. I slept 15 hours the first day. Thank you to the kindness & gentleness of this team.
My sister came home under Silverado Hospice Care. Her nurse Rebecca was exceptional in everything and with everyone involved. It was like an Angel had been sent.
Everyone was so knowledgeable and attentive and helped us out a great deal. They provided resources, information, and support and were in constant communication with us throughout the entire process. We really appreciate the kindness and compassion we were shown through this very tough time.
Thank you Silverado for helping my mother receive the care she needed. Your nurses, Dr. and staff helped us along the entire way. The pain management treatment plan helped my mom pass peacefully. For that, my family is grateful and I highly recommend to anyone looking for services in San Diego
San Diego, CA Hospice Care
The team at Silverado Hospice San Diego is dedicated to providing dignified, compassionate end-of-life care, whether by helping patients and families directly or through our work helping spread awareness in the community and beyond. Our belief is that how a person leaves the earth is as important as how they spent their life upon it, so we provide personalized medical, social and spiritual care to let patients experience life to the fullest and allow their families a chance to create cherished memories.
From hosting community outreach events and workshops to working with interns from local colleges and universities, our goal is to provide the best quality of life possible, share the message of kindness with our community and play our part in advancing the field of hospice care in San Diego and beyond..
It is Time For Hospice?
License #550000553, Medicare #551522
Patient services are provided without regard to race, color, religion, age, gender, sexual orientation, disability (mental or physical), communicable disease, or place of national origin. Read our nondiscrimination policy here.
Why choose Silverado Hospice for my loved one?
The creation of Silverado Hospice was inspired when our nurses saw an unfilled need for end of life care that truly addressed all possible needs of the mind, body and spirit. In 2004 this inspiration became a reality and Silverado began using our unique and innovative approach to provide hospice care.
What we believe
We believe that understanding and taking to heart all aspects of an individual — their needs, interests, beliefs, personality, etc. — is the only way to truly achieve the high levels of care that are our goal.
Unmatched clinical excellence
Silverado Hospice’s clinical practices are second to none, offering unique features such as a dedicated physician medical director to oversee care, specialized teams with experience in specific diseases and more.
It all starts with compassion
From our philosophy of personalizing care for each unique patient to our care practices and associate hiring and training, there is only one goal – to make the last days of life as comfortable and dignified as possible.
Your San Diego Team
Doug Rakow
Senior Administrator
Doug Rakow
Senior Administrator
Doug joined the Silverado team in December of 2019, bringing over 15 years of hospice experience and dedication. After serving in the USMC, he started working in the medical field delivering and educating people with chronic illnesses on DME. This lead to an experience with hospice and the amazing services the team provides to patients and families in such a difficult time in the life journey. At that moment Doug decided to dedicate his career to quality end of life care. “I feel fortunate to work alongside the amazing people that deliver this vision to the patients and families that Silverado Hospice serves”.
Doug is a proud father of two young men, and husband to Liz who also shares his passion to serve others.
Loren S. Novak, D.O.
Medical Director
Loren S. Novak, D.O.
Medical Director
This proud California native and married father of two brings an extensive background in hospice care to Silverado Hospice San Diego. Loren S. Novak, DO is board certified in hospice and palliative medicine and dedicates himself to ensuring patients’ comfort and dignity. He is a member of several medical associations, which allows him to keep current and connected with the latest medical innovations and advancements. Dr. Novak completed his internship and residency at University of California, Irvine.
Patricia Devlin
Director of Family Support Services
Patricia Devlin
Director of Family Support Services
Patricia retired from the County of San Diego in 2013, after 25 years in the Health and Human Services division, and soon after joined Silverado Hospice as Director of Family and Support Services. She came to love hospice service as a per diem social worker at a hospice in San Diego. Having taught at SDSU in the School of Social Work and Grossmont College in the Sociology department, Patricia came to Silverado with a wealth of knowledge regarding resources, health programs and hospice care.
Patricia is proud to have such a dedicated team of social workers and spiritual counselors. She has been a field instructor for 15+ years with various universities, welcoming social work interns, many of whom now work on the Silverado team.
In her spare time, Patricia enjoys attending concerts, hosting Sunday dinner for her family, which includes four wonderful grandchildren and travelling.
Lauren Marilley, RN
Patient Care Manager
Lauren Marilley, RN
Patient Care Manager
Lauren Marilley RN was born in Loma Linda, CA, raised in Redlands CA, and earned her nursing degree from Stanbridge University in Irvine, CA.
She started as a LVN wound care nurse and worked her way through school for her RN and found her passion with hospice.
Lauren joined Silverado Hospice in 2021 as a Patient Care Manager, bringing 10 years of nursing experience. Her goal is to continue to bring a smile to others faces and relieve some of whatever stress their life is going through.
Outside of her role with Silverado, Lauren enjoys watercolor painting, reading, playing with her 2 dogs, and enjoying nature.
Melissa Prince, BSN, RN, CHPN
Director of Patient Care Services
Melissa Prince, BSN, RN, CHPN
Director of Patient Care Services
Melissa became a part of the Silverado family in 2024, bringing with her a decade of invaluable nursing experience. Her career began in 2015, where she started as a Registered Nurse Case Manager, dedicated to serving hospice patients. Melissa’s unwavering commitment quickly promoted her to a leadership position within the hospice team. Her passion lies in delivering exceptional, end-of-life care with an emphasis on continuous improvement.
Beyond her role, Melissa finds joy in golfing, beach visits and spending time with her husband and French Bulldog.
Scott Mackie
Director of Business Development
Scott Mackie
Director of Business Development
Scott earned a bachelor degree in Media Arts from California State University, Chico, and an associate degree in Fire Protection Technology from Mira Mar Fire Academy. He brings a wealth of experience across diverse roles in healthcare, including serving as an EMT, CPR instructor, safety officer, marketing coordinator and liaison. Scott began his journey in hospice care in 2014 and has been passionately dedicated to the field ever since!
Born and raised in La Costa San Diego, Scott is married to his college sweetheart, Emily. Together, they have two young boys and share a love for gaming, sports and camping. Additionally, Scott loves surfing, snowboarding, playing guitar, going to concerts and coaching for his sons’ sports teams.
Yvette Williams
Regional Volunteer Manager
Yvette Williams
Regional Volunteer Manager
Yvette joined Silverado fall of 2021, bringing with her 17 years’ experience in the managed healthcare and hospice sectors. Her background includes provider relations, community engagement/outreach, hospice marketing, and management.
As volunteer manager, she seeks to build upon and enrich Silverado’s programs and services while engaging and making certain volunteers not just meet expectations, but have a sense of ownership, worth and fulfillment in their role, whether administratively or through direct patient care. “I want every volunteer to feel good about their contributions of time and talent. I want them to know their value-added service truly makes a difference in the lives of our team and most importantly the lives of our patients and families facing the end-of-life.”
In her spare time, Yvette loves watching period pieces, listening to classical music, peoplewatching, and spending time with the people she loves.
Chelsey Dutton
QAPI Manager
Chelsey Dutton
QAPI Manager
Chelsey began her journey with Silverado in 2022 as a Registered Nurse Case Manager and earned a promotion to the leadership team in 2024. Her healthcare career started as a CNA, and she advanced into nursing in 2021 after graduating from the University of Washington.
Chelsea’s passion for caring for hospice patients blossomed through years of working alongside dedicated hospice nurses and staff. She is deeply committed to providing patients and families with exceptional care and support during life’s most challenging moments. In her leadership role, Chelsea strives to inspire her hospice team to not only meet but exceed the highest standards of care.
Outside of Silverado, Chelsey enjoys spending quality time at home, relaxing with family, attending her children’s extracurricular activities and cooking.
Olivia Wallingford
Business Office Manager
Olivia Wallingford
Business Office Manager
Olivia joined the Silverado team in June of 2016 as the receptionist, bringing with her six years of customer service experience. She worked hard learning many different skills in the administrative office, consequently earning her a promotion to Business Office Manager.
Olivia is a Navy wife with two amazing children. When she is not being an HR rockstar, Olivia enjoys art and listening to K-Pop.
Medicare Quality Ranking
Hospice providers are all ranked by the federal government on a range of quality indicators. We are proud to have exceeded the national average by families surveyed in these key areas of care:
| Category | California Average | Silverado Hospice San Diego |
| Emotional and spiritual support | 88% | 93% |
| Willing to recommend this hospice | 80% | 83% |
| Patients who got an assessment of all 7 HIS quality measures at the beginning of hospice care to meet the HIS Comprehensive Assessment Measure requirements | 90% | 99.5% |
| Hospice Care Index score (0-10) | 8.2 |
10 |
Source: Medicare.gov
Scores as of December, 2024
Partnerships and certifications
Accredited/Certified by The Joint Commission. Silverado Hospice San Diego has earned The Joint Commission’s Gold Seal of Approval for hospice and palliative care.
Silverado Hospice San Diego has earned four-star ranking from We Honor Veterans for our dedication to assuring veteran patients are treated with the respect and honor their service earns.
San Diego News
Be smart with your heart!
Read More
February 18, 2025
February is American Heart Month, so now is a suitable time to talk about heart health. Although largely preventable, did you know heart disease is the leading cause of death […]
July is Ultraviolet (UV) Safety Awareness Month
Read More
July 15, 2024
Among other health observances in the month of July is Ultraviolet (UV) Safety Awareness. Still considered the root cause of most skin cancers, remember to take precautionary measures to protect […]
Explaining “24 Hour Hospice Care”
Read More
January 4, 2024
Simply put, hospice care is available 24 hours a day but that does not mean hospice nurses are at patient’s bedside 24 hours a day. What is does mean is […]