Silverado Hospice North Houston
Proudly providing compassionate end-of-life care to patients throughout North Houston, including Spring, The Woodlands, Humble, Conroe and more.
North Houston highlights:
- Cardiac Hospice Program
- Pulmonary Hospice Program
- Dementia & Neurological Hospice Program
- We Honor Veterans
- Memory Catchers Program
- Essential Oils Program
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20445 State Highway 249, Suite 120,
Houston, TX 77070
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Does hospice always mean the end?
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How can hospice help a family through a loved one's decline?
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Does going on hospice mean giving up?
Hospice Care in North Houston, TX
North Houston Hospice provides compassionate end-of-life care to patients throughout North Houston. For our South Houston Hospice page, please click here.
The passing of a loved one is never an easy time, and the team at Silverado North Houston Hospice is proud to provide comfort, compassion and peace of mind to the patients we serve. From the small personal gestures that reward us with smiles to the farther-reaching advocacy projects we undertake, our focus never wavers from the safety and dignity of our patients and their loved ones.
This dedication to ensuring a dignified passing means that our relationships with patients’ families often last long after their loved one is has passed. Through our bereavement programs and family reunions we proudly continue to celebrate the connections we’ve made and honor the memory of those we’ve served.
It is Time For Hospice?
License #013892, Medicare #671535
Patient services are provided without regard to race, color, religion, age, gender, sexual orientation, disability (mental or physical), communicable disease, or place of national origin. Read our nondiscrimination policy here.
Why choose Silverado Hospice for my loved one?
The creation of Silverado Hospice was inspired when our nurses saw an unfilled need for end of life care that truly addressed all possible needs of the mind, body and spirit. In 2004 this inspiration became a reality and Silverado began using our unique and innovative approach to provide hospice care.
What we believe
We believe that understanding and taking to heart all aspects of an individual — their needs, interests, beliefs, personality, etc. — is the only way to truly achieve the high levels of care that are our goal.
Unmatched clinical excellence
Silverado Hospice’s clinical practices are second to none, offering unique features such as a dedicated physician medical director to oversee care, specialized teams with experience in specific diseases and more.
It all starts with compassion
From our philosophy of personalizing care for each unique patient to our care practices and associate hiring and training, there is only one goal – to make the last days of life as comfortable and dignified as possible.
Your North Houston Team
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Lindsey Mallard
Administrator
Lindsey Mallard
Administrator
With over a decade of experience in home health and hospice care, Lindsey is deeply passionate about geriatrics and hospice. Her extensive experience in home health and hospice allows her to deliver exceptional patient care while providing strong leadership to the North Houston team. Lindsey’s diverse background spans nursing, business development and her current role as Administrator.
Lindsey feels blessed and honored to support patients and their families through the end-of-life journey, ensuring every moment is handled with compassion and respect. She deeply embodies Silverado’s mission and culture, and takes great pride in working alongside hospice and dementia experts.
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Dr. Umer Ahmed
Medical Director
Dr. Umer Ahmed
Medical Director
Dr. Umer Ahmed is a family medicine physician based in Houston, Texas, affiliated with multiple hospitals in the area, including HCA Houston Healthcare Northwest and St. Joseph Medical Center-Houston. As the Regional Medical Director at HCA Hospital, he oversees hospitalists and emergency room physicians across the hospital system in Texas and Alaska. Dr. Ahmed earned his medical degree from the University of Illinois College of Medicine at Chicago and has been practicing for over a decade. He specializes in treating stroke, hypertension, anemia and other conditions.
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Angel Ortega, Th.M.
Regional Bereavement Counselor
Angel Ortega, Th.M.
Regional Bereavement Counselor
In 2023, Angel joined the Silverado family, bringing over eight years of experience in hospice care, specializing as both a Chaplain and Bereavement Coordinator. He obtained his Master’s degree in Theology from Florida Christian University in 2015, while simultaneously serving as a Pastor in a Christian church alongside his family. Angel possesses a compassionate demeanor and is dedicated to providing quality care to those he has the privilege to serve.
Beyond Silverado, Angel shares a fulfilling life with his wife and three teenagers. He finds joy in memorizing scriptures, working out and all things music!
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Kimberly Hartman
Director of Patient Care Services
Kimberly Hartman
Director of Patient Care Services
Kimberly has spent the past 11 years dedicated to hospice care, beginning her career as an RNCM before advancing into leadership roles. Her journey has been incredibly fulfilling, fueled by a deep passion for leading a group of like-minded individuals committed to providing exceptional end-of-life care. Kimberly deeply values the trust patients and their families place on the Silverado hospice team and considers it a true honor to bring them comfort and support during such a challenging time.
Driven by her passion for caregiving, Kimberly opened a 10-bed assisted living home in Phoenix, where she worked alongside a team of dedicated caregivers. Together, they made a meaningful impact on the lives of residents and their families. Their commitment to excellence was recognized in 2020 when the home was honored as “Care Home of the Year.”
Born and raised in San Diego, Kimberly moved to Arizona 14 years ago before settling in Texas, captivated by its beautiful trees, grass and lakes. She has been happily married for 13 years and is a proud mother of two and grandmother to five.
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Marie Luque
Regional Business Office Manager
Marie Luque
Regional Business Office Manager
Marie Luque joins us with a background in business and personnel administration, as well as compliance in both home health and hospice. After an interlude of 15 years spent giving golf and squash lessons to expats in Asia and South America, she returned to the United States with a renewed enthusiasm for a career in human resources. Marie brings over 30 years of human resources, compliance and office management experience to the Silverado Hospice team. She earned the honor of being the first Silverado associate to be promoted to the title of Senior BOM and is now the Regional Business Office Manager for both the North and South Houston team.
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Brenda Meiner
RN Case Manager
Brenda Meiner
RN Case Manager
Brenda graduated from nursing school and worked in acute care and hospice GIP for several years at UCLA medical center, where she gained vast experience rotating to many areas, including oncology and bone marrow transplant.
When Brenda’s 13-year-old daughter suffered a traumatic brain injury, she became a full-time caregiver and stay-at-home nurse. During this 10-year hiatus from clinical nursing, she became a nurse, caregiver and passionate advocate for several loved ones. Brenda later resumed her career as a hospice RN and now manages cases at Silverado. Her personal experience with significant loss allows her to deeply empathize with hospice patients and their families.
“I am a fierce advocate for my patients, and I believe with all of my heart and soul in providing them with the best possible experience at end of life, not in ‘dying’ but in ‘living the best, most comfortable finish to their life,'” shares Brenda.
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Medicare Quality Ranking
Hospice providers are all ranked by the federal government on a range of quality indicators. We are proud to have earned a score of 98.6% (vs. the Texas average of 90.6%) on the vitally important Hospice Item Set (HIS) Comprehensive Assessment Measure. This score is derived from a composite of 7 HIS care process measures that show if hospice staff completed a range of important steps when a patient was admitted to hospice care:
- Asked patients about their treatment preferences and beliefs & values
- Checked to see if patients were in pain
- Thoroughly assessed patients in pain
- Checked to see if patients had shortness of breath
- Began treating patients with shortness of breath, and
- Offered care for constipation for patients taking opioids
As of November, 2024
Source: Medicare.gov
Partnerships and certifications
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Accredited/Certified by The Joint Commission. Silverado Hospice North Houston has earned The Joint Commission’s Gold Seal of Approval for Hospice.
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Silverado Hospice North Houston has earned four-star ranking from We Honor Veterans for our dedication to assuring veteran patients are treated with the respect and honor their service earns.
North Houston News
July 19, 2024
Caring for residents with memory impairments or patients facing death requires exceptional levels of focus and expertise under the best of conditions, so unforeseen circumstances like a hurricane are the […]
June 8, 2023
While not helping families find comfort and solace with world-class hospice care, our team has another important mission: helping the wider community understand what hospice is, when it is available […]
March 29, 2021
On the one year anniversary of COVID-19, which brought us fear; grief; loneliness; and many other challenges, there are still many things to be grateful for in our personal and […]