Silverado Hospice Coastal Valleys
Proudly serving Temecula, Murrieta, Lake Elsinore, Chino, Corona and southern Riverside County
27710 Jefferson Avenue, Suite 200
Temecula, CA 92590
Silverado Hospice Coastal Valleys
Proudly provides compassionate end-of-life care to patients throughout northern San Diego and southern Riverside Counties.
Every life is unique, and at Silverado Hospice Coastal Valleys we believe that the best way to honor our patients is to provide personalized care that is true to their character. Our philosophy is based in addressing the palliative care needs of patients and providing compassionate support and guidance for both patients and their loved ones. All of this is designed to work toward bringing families and friends closer to their departing loved one.
Our approach to hospice includes many special options that allow us to celebrate our patients’ lives and fill the final stages with comfort and dignity.
Patient services are provided without regard to race, color, religion, age, gender, sexual orientation, disability (mental or physical), communicable disease, or place of national origin. Read our nondiscrimination policy here.
Partnerships and Certifications
Accredited/Certified by The Joint Commission. Silverado Hospice Coastal Valleys has earned The Joint Commission’s Gold Seal of Approval for hospice and palliative care.
Your Temecula Team
Senior Administrator
Doug Rakow
Doug Rakow
Senior Administrator
Doug joined the Silverado team in December of 2019, bringing over 15 years of hospice experience and dedication. After serving in the USMC, he started working in the medical field delivering and educating people with chronic illnesses on DME. This lead to an experience with hospice and the amazing services the team provides to patients and families in such a difficult time in the life journey. At that moment Doug decided to dedicate his career to quality end of life care. “I feel fortunate to work alongside the amazing people that deliver this vision to the patients and families that Silverado Hospice serves”.
Doug is a proud father of two young men, and husband to Liz who also shares his passion to serve others.
Administrator
Kelly Donnelly
Kelly Donnelly
Administrator
With a strong background in hospice, palliative care and quality assurance, Kelly joins Silverado with a commitment to providing compassionate care. Her wealth of experience in healthcare management, coupled with her commitment to enriching the lives of patients and their families, is evident in her leadership approach and strategic operational oversight. Kelly’s passion for making an impact has made her a pivotal figure in driving initiatives that prioritize the dignity and comfort of those she serves.
Medical Director
Loren S. Novak, D.O.
Loren S. Novak, D.O.
Medical Director
This proud California native and married father of two brings an extensive background in hospice care to Silverado Hospice San Diego. Loren S. Novak, DO is board certified in hospice and palliative medicine and dedicates himself to ensuring patients’ comfort and dignity. He is a member of several medical associations, which allows him to keep current and connected with the latest medical innovations and advancements. Dr. Novak completed his internship and residency at University of California, Irvine.
Medical Director
Kamran Qureshi, MD
Kamran Qureshi, MD
Medical Director
Kamran Qureshi, MD is a board-certified internist through the American Board of Internal Medicine. He received his medical degree from Dow University of Health Sciences and completed his residency and internship at Coney Island Hospital. Dr. Qureshi has over 22 years of experience providing medical care and making a difference in people’s lives.
Dr. Qureshi has a deep love for his community and strives to make a positive impact. His patient care philosophy is to always put the patient first.
Regional Palliative Director
Michael Umana
Michael Umana
Regional Palliative Director
Michael is an accomplished health care professional with over eight years of experience leading and overseeing daily operations. He completed a dual bachelor’s program from the California State University system and has since utilized his education to make a positive impact in hospice. He has served as a Director of Business Development for a national hospice agency, a Director of Clinic Operations for a large care group overseeing five primary care clinics and one occupational medicine clinic and most recently, as the Regional Palliative Director at Silverado Hospice Coastal Valleys.
Michael is very passionate about healthcare, and especially palliative care. He strongly believes that palliative care increases quality of life by creating an opportunity for members of the community to receive quality and effective care in the comfort of their own home.
Michael is a California native and currently resides in the Temecula Valley. In his spare time, he enjoys camping, boating and riding his motorcycle. Michael also loves spending time with his beautiful wife of seven years, their four amazing boys and grandson.
Director of Business Development
Mario Barrozo
Mario Barrozo
Director of Business Development
Mario brings over 14 years of extensive experience in healthcare to the Silverado Hospice team. With a robust background in recruiting, sales, marketing, management and administration, he possesses both the expertise and determination necessary for his role. Additionally, Mario’s direct involvement in hospice spans four years, during which he’s held pivotal roles as Director of Business Development and Administrator across multiple nationally acclaimed hospice agencies.
Passionate about community outreach, Mario is deeply committed to collaborating with local partners to serve those in need, ensuring an enriching experience for our patients. He strongly advocates for the transformative impact of Palliative and Hospice Care on enhancing quality of life and maintaining patients’ dignity.
Mario is a California native and currently resides in Riverside, CA. In his free time, he enjoys going to church, spending time with family and watching his children perform in their respected sports.
Director of Patient Care Services
Lisa Fisher, RN, BSN, CHPN
Lisa Fisher, RN, BSN, CHPN
Director of Patient Care Services
Lisa graduated with a Bachelor of Science in Nursing from California State University-Dominguez Hills and is a Certified Hospice and Palliative Care Nurse. With over 24 years of nursing expertise, she has dedicated the last 14 years specializing in hospice and palliative care. Throughout her career, Lisa has held roles such as Hospice Admission Supervisor and Hospice & Palliative Care Nurse Educator.
Lisa’s true passion lies in delivering compassionate end-of-life care to patients and providing crucial support to their families throughout the journey. Beyond her clinical work, Lisa enjoys connecting with residents in our communities and takes pride in educating students and families on topics related to end-of-life and hospice care.
Business Office Manager
Christina Driver
Christina Driver
Business Office Manager
With over 30 years of dedicated service in home health, Christina joined the Silverado family in 2024. Her background encompasses human resources, payroll, scheduling and more than 15 years of office management. Dedicated to enriching lives, Christina is excited to make a difference.
Outside of Silverado, Christina is a proud wife to a retired Marine. She enjoys traveling, bowling and spending quality time with her husband and two dogs.
Regional Volunteer Manager
Yvette Williams
Yvette Williams
Regional Volunteer Manager
Yvette joined Silverado fall of 2021, bringing with her 17 years’ experience in the managed healthcare and hospice sectors. Her background includes provider relations, community engagement/outreach, hospice marketing, and management.
As volunteer manager, she seeks to build upon and enrich Silverado’s programs and services while engaging and making certain volunteers not just meet expectations, but have a sense of ownership, worth and fulfillment in their role, whether administratively or through direct patient care. “I want every volunteer to feel good about their contributions of time and talent. I want them to know their value-added service truly makes a difference in the lives of our team and most importantly the lives of our patients and families facing the end-of-life.”
In her spare time, Yvette loves watching period pieces, listening to classical music, peoplewatching, and spending time with the people she loves.
Temecula Highlights
Medicare Quality Ranking
Hospice providers are all ranked by the federal government on a range of quality indicators. We are proud to have exceeded the California average by families surveyed in these key areas of care:
Category | California Average | Silverado Hospice Coastal Valleys |
Patients who got an assessment of all 7 HIS quality measures at the beginning of hospice care to meet the HIS Comprehensive Assessment Measure requirements | 89.8% | 98.4% |
Percentage of patients who received visits from a registered nurse or medical social worker on at least 2 of the final 3 days of their life | 21.6% | 70% |
Hospice Care Index score (0-10) | 8.3 |
10 |
As of November, 2024
Source: Medicare.gov
It is Time For Hospice?
Upcoming Events
There are no upcoming events at this time.
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